
Frequently Asked Questions
How does the plan work?
The plan is easy to use!
- Obtain a Benefit Form from CompBenefits by calling our Member Services
Department (number listed below) or from our website at
www.compbenefits.com.
- CompBenefits will send you a personalized Benefit Form that outlines
your benefits, along with a list of providers. Then schedule your
appointment.
- Give the Benefit Form to the doctor during your first visit. You'll
pay any copayments at that time as well.
You have nothing more to do! The doctor provides you with services and
bills CompBenefits directly for the balance of your bill. Since the plan
is designed to meet your eye care needs, optional upgrades (like frames
costing more than the plan limits, progressive lenses, or contacts that
are not medically necessary) will cost extra. However, since all upgrades
are on a wholesale basis, your cost will be lower than what you would pay
on your own.
What are the advantages of using a network provider?
Our national network of providers can provide you with one-stop
shopping. You get your eye exam and materials with nothing more than your
copayment (cosmetic options will include additional charges).
What if I want to see a provider not in your network?
If you prefer, you can visit a non-network doctor. If you do, you will
pay the doctor's regular charges and CompBenefits will reimburse you
according to the plan's non-network benefit schedule.
How can I get further questions answered?
You may contact the CompBenefits Member Services Department with any
questions or concerns at 800-342-5209, M-F 8am – 6pm EST. Locate us on
the web at www.visioncare.com

Monthly rates for: ADP Total Source
Effective date:
Employee only: $6.50
Employee + 1: $13.01
Employee + Family: $24.20


* Medically necessary (prior authorization required) is defined as 1)
following cataract surgery w/o intraocular lens; 2) correction of extreme
visual acuity problems not correctable with glasses; 3) anisometropia
greater than 5.00 diopters and asthenopia or diplopia, with spectacles; 4)
Keratoconus; or 5) monocular aphakia and/or binocular aphakia where the
doctor certifies contact lenses are medically necessary for safety and
rehabilitation to a productive life. **This allowance is paid with the
same frequency as lenses, in place of all other benefits. ***Plan members
must first contact CompBenefits for a list of providers and to receive a
Refractive Care ID card.
This schedule shows only a few of the covered procedures. Please see
your Benefit Administrator for a complete schedule. This schedule is
intended for comparison purposes only. The benefits of each plan will be
determined by the contract. For a complete listing of benefits and
exclusions and limitations, please reference your certificate of coverage.