

CS-150 DHMO Frequently Asked Questions
How many times a year can I visit my dentist?
You are encouraged to visit your dentist regularly. With your
CompBenefits dental plan, you are not limited to a specific number of
visits per year.
How can I get more information?
You can contact Member Services at 1-800-342-5209, M-F, 8am-6pm EST.
Member Services can assist you with changing your provider, information
about your plan, or obtaining emergency services. Locate us on the web at
www.compbenefits.com to find a provider near you.
Is there any maximum coverage limitation?
There are no limitations on benefits.
How do I pay for services?
If your visit is for covered preventive care, like a routine exam,
cleaning or x-ray, there is no charge for the procedure. The dentist is
prepaid by the CompBenefits program. For other procedures, a small
co-payment may be required. See your Schedule of Benefits for amounts. You
pay co-payments directly to the dentist.
What if I need a Specialty Dentist?
Should you need a Specialty Dentist (i.e., Endodontist, Orthodontist,
Oral Surgeon, Periodontist, Prosthodontist, Pediatric Dentist), you may be
referred by your Participating General Dentist, or you may refer yourself
to any Participating Specialty Dentist. Upon identification of yourself as
a CompBenefits member, you will receive a 25% reduction from usual and
customary fees for services performed. Specialty Dentist services are
available only in areas where the dental plan has a Participating
Specialty Dentist.
How do I make appointments?
Making an appointment is easy. Simply call the dental office you have
selected, on or after the date you receive your certificate of coverage,
and you can schedule an appointment. Your enrollment with that dental
office will already be on hand, confirming that you are eligible for
treatment.
What if I go to a non-participating dentist?
You will not be eligible for benefits. You must receive treatment from
the
participating general dentist you have selected.