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Elite
Preferred 705 Frequently Asked QuestionsHow does the plan
work?
- The Indemnity plan allows you to seek treatment from any licensed
dentist.
- Once services are performed, you or your dentist must file a claim
form in order to receive reimbursement.
- Your claim will be paid based on your group's schedule of benefits.
Benefits will be payable after your deductible and coinsurance (if
applicable) are satisfied. Your plan also has an annual limit on benefits
available.
The dentist may agree to file your insurance claim for you. However, if
he/she does not, you may be required to pay the entire bill at the time
services are rendered and submit a claim to CompBenefits for
reimbursement.
Where should I send my claims?
Claim forms can be obtained from your Group Benefits Administrator or
CompBenefits Member Services and should be sent to:
CompBenefits Claims
PO Box 8236
Chicago, IL 60680-8236
Your provider may also file your claims electronically.
How much of the dental charges will the plan cover?
Payment schedules vary from plan to plan. Please check your Schedule of
Benefits for more details.
What is a predetermination?
The purpose of submitting a predetermination is to help you understand how
your benefits will be paid for your proposed treatment plan.
When is a predetermination needed?
If a planned treatment is going to cost over $200, you should ask the
dentist to file for predetermination of benefits before services begin.
How can I get further questions answered?
You may contact CompBenefits with any questions or concerns at
1-800-342-5209, M-F 8 am – 6 pm EST. Locate us on the web at
www.compbenefits.com.
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