How It Works

1. The VisionCare Plan brochure tells you about the plan's benefits.

2. You can request a benefit form in a number of ways: by calling our Customer Care Department toll-free at 800-865-3676; faxing us toll-free at 800-421-0100; contacting us at our Web site, www.visioncare.com; or filling out the "Request for VisionCare Plan Benefit Form" attached to your brochure, and mailing it to us.

3. We verify your eligibility and mail you a benefit form, along with a list of VisionCare Plan doctors in the community (or any area you request).

4. Select a doctor from the list and make an appointment.

5. Present the benefit form when you visit the doctor, and sign the form before leaving. You pay any copayments at this time, as well. That's the end of your "paperwork."

6. The doctor provides you with a complete eye exam and, where necessary, orders prescribed eyeglasses or contact lenses from a network doctor approved lab. The doctor also verifies their accuracy and fits them on you.

7. VisionCare Plan pays the doctor directly for his or her professional services. It really is just as easy as that!

To submit comments or questions, please visit our Contact Center.

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