How many times a year can I visit my dentist?

You are encouraged to visit your dentist regularly. With your CompBenefits dental plan, you are not limited to a specific number of visits per year.

How can I get more information?

You can contact Member Services at 1-800-342-5209, M-F, 8am-6pm EST. Member Services can assist you with changing your provider, information about your plan, or obtaining emergency services.

Is there any maximum coverage limitation?

There are no limitations on benefits.

How do I pay for services?

If your visit is for covered preventive care, like a routine exam, cleaning, or x-ray, there is no charge for the procedure. The dentist is prepaid by the CompBenefits program. For other procedures, a small copayment may be required. See your Schedule of Benefits for amounts. You pay copayments directly to the dentist.

What if I need a Specialty Dentist?

Should you need a Specialty Dentist (i.e., Endodontist, Orthodontist, Oral Surgeon, Periodontist, Prosthodontist, Pediatric Dentist), you may be referred by your Participating General Dentist, or you may refer yourself to any Participating Specialty Dentist. Copayment amounts are applicable when treatment is performed by selected Participating General Dentist or by Participating Specialty Dentists. Benefits for procedures not listed on the schedule, that are performed by a Participating Specialty Dentist, are available at the Participating Specialty Dentist's usual and customary fee less 25%.

How do I make appointments?

Making an appointment is easy. Simply call the dental office you have selected, on or after the date you receive your certificate of coverage, and you can schedule an appointment. Your enrollment with that dental office will already be on hand, confirming that you are eligible for treatment.

What if I go to a non-participating dentist?

You will not be eligible for benefits. You must receive treatment from the Participating General Dentist you have selected.
 

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