

CS25D8 DHMO Frequently Asked Questions
How many times a year can I visit my dentist?
You are encouraged to visit your dentist regularly. With your
CompBenefits dental plan, you are not limited to a specific number of visits
per year.
How can I get more information?
You can contact Customer Care at 800-342-5209.
Customer Care can assist you with changing your provider, information
about your plan, or obtaining emergency services.
Is there any maximum coverage limitation?
There are no limitations on benefits.
How do I pay for services?
If your visit is for covered preventive care, like a routine exam,
cleaning, or x-ray, there is no charge for the procedure. The dentist is
prepaid by the CompBenefits program. For other procedures, a small copayment
may be required. See your Schedule of Benefits for amounts. You pay
copayments directly to the dentist.
What if I need a Specialty Dentist?
Should you need a Specialty Dentist (i.e., Endodontist, Orthodontist,
Oral Surgeon, Periodontist, Prosthodontist, Pediatric Dentist), you may be
referred by your Participating General Dentist, or you may refer yourself to
any Participating Specialty Dentist. Copayment amounts are applicable when
treatment is performed by a
Participating Specialty Dentists subject to the plan's limitations and exclusions. Benefits for procedures not listed on the
schedule, that are performed by a Participating Specialty Dentist, are
available at the Participating Specialty Dentist's usual and customary fee
less 25%.
How do I make appointments?
Making an appointment is easy. Simply call the dental office you have
selected, on or after the date you receive your certificate of coverage, and
you can schedule an appointment. Your enrollment with that dental office
will already be on hand, confirming that you are eligible for treatment.
What if I go to a non-participating dentist?
You will not be eligible for benefits. You must receive treatment from the
Participating General Dentist you have selected.