City of Lakeland Dental Members
  Corporate Information
  MyCompBenefits
  CS-150 DHMO
Dental Option
CS-150 DHMO Overview
CS-150 DHMO Schedule
CS-150 DHMO Frequently Asked
Questions (FAQs)
Certificate of Coverage
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  PPO Mid Plan
PPO Mid Plan Overview
PPO Mid Plan Schedule
PPO Mid Plan Frequently Asked
Questions (FAQs)
Certificate of Coverage
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  Claim Form
  PPO Plan
PPO Plan Overview
PPO Plan Schedule
PPO Plan Frequently Asked
Questions (FAQs)
Certificate of Coverage
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  Claim Form
  Advantage Plan
Dental Option
Advantage Plan Schedule
Advantage Plan Frequently Asked
Questions (FAQs)
Certificate of Coverage
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  Vision Plan
How It works
Plan Overview
Certificate of Benefits
Lasik Benefits
Contact Information
 

Advantage Frequently Asked Questions

Is there any maximum coverage limitation?

There are no limitations on benefits.

How do I pay for services?

If your visit is for covered preventive care, like a routine exam, cleaning, or x-ray, there is no charge for the procedure. For other procedures, a small copayment may be required. See your Schedule of Benefits for amounts. You pay copayments directly to the dentist.

What if I need a Specialty Dentist?

Should you need a Specialty Dentist (i.e., Endodontist, Oral Surgeon, Orthodontist, Periodontist, Prosthodontist, Pediatric Dentist), you may be referred by your Participating General Dentist. Copayment amounts are applicable when treatment is performed by a Participating Specialty Dentist. Procedures not listed on the schedule of benefits, that are performed by a Participating Specialty Dentist, will be charged at that Participating Specialty Dentist's usual and customary fee less 20%.

How do I make appointments?

Making an appointment is easy. Simply call the office of the Participating Provider you choose on or after the date you receive your certificate of coverage to schedule an appointment.

Must I choose a primary provider?

No preselection of dentist is required, therefore, you may be treated by any dentist within the network. Benefits are available to members who receive care from in-network providers only.