Welcome to Texas Member Resource Center
Message from the Dental Director
Welcome to our member education site.
We hope that you will find it interesting, informative and helpful.
I want to encourage you to spend some time getting to know your
dental plan. Understanding your
dental plan and how it works is the best benefit you can give yourself.
You and your selected participating dentist are partners in the
maintenance of your oral health.
Feel free to discuss your oral health concerns and any suggested
treatment options with your
dental provider. Always remember to ask for a written treatment plan so that
you are aware of the treatment recommendations and any associated costs.
And remember, there is nothing like a great smile, so share it with
those around you!
Oral Health Information
Are you aware
of a dental procedure that can help prevent tooth decay in children?
Ask your dentist about the benefits of
Your dentist can tell you how they are applied, how long they may
last and the cost.
Do you know
the difference between a traditional teeth cleaning (Prophylaxis), a Full
Mouth Debridement and a Periodontal Scaling? Click on the link below to
see a detailed description of these procedures. (Prophy
The Healthy Mouth Healthy Body Connection
About the DHMO Plans
Ask your chosen dentist whether he/she accepts
your particular dental plan prior to making an appointment.
Remember, not all Participating Dentists accept all CompBenefits
Refer to your Schedule of Benefits for
co-payment information. Take
a copy of your co-payment schedule with you to your dental visits and
discuss the needed services and associated costs with your dentist.
For privacy reasons, only you (the subscriber)
or his/her chosen representative may make changes to your dental plan or
You only have one year from the date of the
occurrence to file a formal written complaint.
Please contact the Member Services department for instructions or
to request a complaint form.
We are here and ready to assist you!
Please contact our Member Services department at 1-800-342-5209, or
visit our contact center to send us an electronic message.
(Click here to request information or send
your comments electronically)
When to contact
To request a dentist change
To update your address or to request a name
With questions regarding your plan coverage
To request ID cards
To request a copy of the Schedule of
Benefits and Co-payments for your dental plan
If you have an emergency and are out of
town or you are unable to reach your chosen dentist
To access information that is specific to your dental plan, please visit http://www.mycompbenefits.com. You will be asked to register and create a user name and password to access your plan specific information.
Representatives are available to assist you Monday through Friday 8:00 A.M.
to 6:00 P.M. Eastern Standard Time.
See your member handbook for instructions on accessing emergency
dental care after hours.
Special Communication Needs
If you need member
materials in a language other than English, please contact the Member
Services department at 1-800-342-5209 for assistance.
The member handbook is available in Spanish, large type and Braille,
Si usted necesita
asistencia especial para comunicarse (Espanol)
Please take a moment to familiarize yourself
with the Texas Member Dental site map:
Links to Oral Health Information
© Copyright CompBenefits 2002-2006
All rights reserved. All information is intended
for your general knowledge only and is not a substitute for dental advice,
nor treatment for any specific dental conditions. You should seek prompt
dental care for any specific dental health issues and consult your oral
health professional regarding any of your oral care regimens. External Web
site links provided on this site are meant for convenience and for
informational purposes only; they do not constitute an endorsement. These
external links open in a different window.