Welcome to Texas Member Resource Center

Message from the Dental Director

Welcome to our member education site.  We hope that you will find it interesting, informative and helpful.  I want to encourage you to spend some time getting to know your dental plan.  Understanding your dental plan and how it works is the best benefit you can give yourself.   You and your selected participating dentist are partners in the maintenance of your oral health.  Feel free to discuss your oral health concerns and any suggested treatment options with your   dental provider.  Always remember to ask for a written treatment plan so that you are aware of the treatment recommendations and any associated costs.  And remember, there is nothing like a great smile, so share it with those around you!

Oral Health Information


Are you aware of a dental procedure that can help prevent tooth decay in children?  Ask your dentist about the benefits of Sealants. Your dentist can tell you how they are applied, how long they may last and the cost.  


Do you know the difference between a traditional teeth cleaning (Prophylaxis), a Full Mouth Debridement and a Periodontal Scaling? Click on the link below to see a detailed description of these procedures. (Prophy vs. Perio)


The Healthy Mouth Healthy Body Connection

About the DHMO Plans


Ask your chosen dentist whether he/she accepts your particular dental plan prior to making an appointment.  Remember, not all Participating Dentists accept all CompBenefits plans.    


Refer to your Schedule of Benefits for co-payment information.  Take a copy of your co-payment schedule with you to your dental visits and discuss the needed services and associated costs with your dentist.  


For privacy reasons, only you (the subscriber) or his/her chosen representative may make changes to your dental plan or dental provider.  


You only have one year from the date of the occurrence to file a formal written complaint.  Please contact the Member Services department for instructions or to request a complaint form.

Member Services

We are here and ready to assist you!  Please contact our Member Services department at 1-800-342-5209, or visit our contact center to send us an electronic message.

(Click here to request information or send your comments electronically)

When to contact Member Services:


To request a dentist change


To update your address or to request a name change


With questions regarding your plan coverage


To request ID cards


To request a copy of the Schedule of Benefits and Co-payments for your dental plan


If you have an emergency and are out of town or you are unable to reach your chosen dentist


To access information that is specific to your dental plan, please visit http://www.mycompbenefits.com. You will be asked to register and create a user name and password to access your plan specific information.

Member Services Representatives are available to assist you Monday through Friday 8:00 A.M. to 6:00 P.M. Eastern Standard Time.  See your member handbook for instructions on accessing emergency dental care after hours. 

Special Communication Needs

If you need member materials in a language other than English, please contact the Member Services department at 1-800-342-5209 for assistance.   The member handbook is available in Spanish, large type and Braille, if needed.

Si usted necesita asistencia especial para comunicarse (Espanol).

Please take a moment to familiarize yourself with the Texas Member Dental site map:

Member Education

bullet Education Brochure
bulletTexas Member Handbook
bulletCompBenefits Home
bulletCommonly Used Dental Terms

Member Satisfaction

bulletClick to complete our online survey

Links to Oral Health Information

bullet American Dental Hygienists' Association
bullet National Institute of Dental Research
bullet Texas Department of State Health Services Oral Health Group
bullet CDC Oral Health Resources

© Copyright CompBenefits 2002-2006

All rights reserved. All information is intended for your general knowledge only and is not a substitute for dental advice, nor treatment for any specific dental conditions. You should seek prompt dental care for any specific dental health issues and consult your oral health professional regarding any of your oral care regimens. External Web site links provided on this site are meant for convenience and for informational purposes only; they do not constitute an endorsement. These external links open in a different window.