Healthy Kids Dental Plan
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SELECTING YOUR GENERAL DENTIST

You may select your dentist from a list of providers participating in the CompBenefits network. You do not need to contact CompBenefits to inform us of your selection. A directory of all the participating dentists will be provided for you at the time of enrollment. The directory is sorted by county, and lists all the dentists in the facility, the address, telephone number, and languages spoken. Provider directories are updated quarterly and copies can be requested from Member Services. If you need assistance finding a participating general dentist, contact Member Services.

The Dentist/Patient Relationship

The relationship between you and your dentist is one of mutual respect and trust. It is very important that you feel comfortable with the dentist you select. On rare occasions it may be necessary to change your dentist. A change may be necessary in the following situations:

bulletif your selected dentist decides not to participate in the CompBenefits network
 
bulletif the dentist is unable to effectively provide the care you need
 
bulletif efforts to establish a satisfactory relationship between you and the dentist have failed, or
 
bulletif you refuse treatment from the dentist that he or she feels is necessary
 
bulletif a change is needed, you will be asked to select another dentist from the directory.
 
bulletIf you have a chronic dental condition, you may use a participating specialty dentist as your primary care dentist. Consult your Schedule of Benefits to know what services may be provided by a specialty dentist.

Not all participating dentists provide all of the covered services listed on your Schedule of Benefits. Refer to your Member Rights and Responsibilities for more detail.


 


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