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PRIVACY POLICY
 
Internet Privacy Statement


Internet Privacy Details
Relationships are built on trust. One of the most important elements of trust is respect for an individual's privacy. Humana CompBenefits values our relationship with you, and we take your personal privacy seriously. Please read this Internet Privacy Statement carefully so that you understand this web site privacy practices.

Commitment to Confidentiality
Confidentiality is a top priority at Humana CompBenefits. We are committed to maintaining the highest level of confidentiality with all of the information we receive from customers, including the information received from this web site. This Internet Privacy Statement assures you that the information you share with Humana CompBenefits is kept confidential and fully secure.

Links to other web sites are available to provide you with additional useful information and services. Links that take you off the CompBenefits.com web site are clearly labeled. Humana CompBenefits is not responsible for the privacy policies or actions of those who control other web sites. We encourage you to look for and review the privacy policies of any web site you visit.

Humana CompBenefits has also partnered with third parties and provides links to their web sites to offer you additional information and services. You may see both the Humana CompBenefits logo and the third party's logo on these third-party web sites. Users of these web sites should be aware of who is collecting personal information and who's Internet Privacy Statement applies before they provide personal information. Humana CompBenefits does not have control over our third-party partners' use of your information.

Personal Information
At Humana Inc., and our wholly owned subsidiaries, we are very aware of the privacy concerns of our customers and others who visit the CompBenefits.com web site. In fact, we share your concerns. Humana CompBenefits will not solicit personal information from you as you browse our web site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license, or transmit that information outside of Humana CompBenefits for any reason, unless you authorize us to do so.

Personally identifiable information is data that is unique to an individual, such as a name, address, telephone number, social security number, and date of birth (DOB). At times, we may request personal information from you through our web site so that we can deliver materials you requested, respond to your questions, or deliver a product or service.

There are instances in which Humana CompBenefits might use the personal information that you voluntarily submit internally. In addition, we may disclose your personal information - as described - to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform business functions on our behalf. These functions may include order or service fulfillment, e-mail campaign provider, and/or credit card processing service. These companies are only permitted to share, store and/or use personally identifiable information for contracted business purposes.

We use contact forms to deliver materials that you request and to respond to your questions. By providing an e-mail address, you are indicating that publications can be sent to your e-mail address. You are not required at any time to submit your e-mail address for the purpose of receiving recurring informational or promotional e-mails from Humana CompBenefits or third parties. To opt out of receiving publications by e-mail, contact the Customer Care representative using the Contact Us function.

Technology Use on the CompBenefits.com Web Site
Humana CompBenefits collects information about you and your use of our web site through the use of session cookies. Session cookies are small text files that are stored within your computer's temporary memory. These temporary files are used to facilitate your navigation throughout the web site. Cookies grant you access to both secured and unsecured areas and are only used for session tracking. Cookies are required to gain access to the secured areas of our web site. Access to these secured areas will not be granted if the cookie is rejected. This web site's cookies are not tied to personally identifiable information.

As is true of most web sites, Humana CompBenefits gathers certain information automatically and stores that information within our web site log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the web site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Humana CompBenefits may use a third-party tracking service that uses cookies, web beacons and log files to track non-personally identifiable information about visitors to our site in the aggregate.

Personally identifiable information provided to Humana CompBenefits may be subject to disclosure to judicial or other government subpoenas, warrants, court order or any other legal process. Humana CompBenefits reserves the right to disclose the personally identifiable information that was provided by you, as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Internal Security Procedures
Information that you share with Humana CompBenefits is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "Secure Socket Layers (SSL)" as it passes between your browser and the Humana CompBenefits servers. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy, and confidentiality agreements.

E-mail
If you send questions, comments, and a job inquiry to an e-mail address on this web site, we will share your correspondence with a Humana CompBenefits associate most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. We will not keep your e-mail address for secondary purposes. All information and correspondence you share with us will be handled in the strictest confidence.

We may agree that e-mail has become a standard communication tool used by many different parties. Unfortunately by design standard Internet email is not secure. For that reason, please do not use unsecured e-mail to communicate information to us that you may consider to be confidential. If you must communicate confidential information with Humana CompBenefits, please use one of the communication options listed on the Contact Us function within this web site.

Internet Privacy Statement Changes
This Internet Privacy Statement is effective as of November 2005 and was last updated in March 2010. This Internet Privacy Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party. If Humana CompBenefits decides to change our privacy policy, we will post those changes to this Internet Privacy Statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Humana CompBenefits reserves the right to modify this Internet Privacy Statement at any time, so please review it frequently.

Children's Privacy
This web site is not intended for use by children under the age of 18.

More Information
This web site is maintained by Humana CompBenefits, 500 West Main Street, Louisville, KY 40202.

If you have questions or concerns regarding this Internet Privacy Statement, you should contact the Humana Privacy Office, PO Box 1438, Louisville, KY 40202 by postal mail or via the Contact Us function within this web site.

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