CompBenefits Texas Member Satisfaction Survey
2006

Please select one answer in each category.  

1.       When I schedule an appointment for routine dental care* with my general dentist and I request a certain date, the length of time I generally have to wait between making the appointment and the day of the actual office visit is:

less than 3 wks  More than 5 wks  
approximately 3 wks  More than 8 wks  
more than 3 wks  More than 10 wks
      Comments:
     

                                           

2.       When I schedule an appointment for routine dental care*  with my general dentist and I don't request a certain date or time, the length of time I generally have to wait between making the appointment and the day of the actual office visit is:

less than 3 wks   More than 5 wks  
approximately 3 wks  More than 8 wks  
more than 3 wks   More than 10 wks
      Comments:
     

                                         

3.       The problems I see in scheduling a routine dental care* appointment, are:

Requesting a specific date/time   Not resolvable  
Poor time management by dentist  Inconvenient hours  
Limited number of dentists     Other (explain below)  
      Comments:
     

            

4.       Suggestions for improving the process of scheduling appointments for routine dental care* include:

Provider education  Increase number of dentists  
Provide extended hours    Other (explain below)  
      Comments:
     

                                   

*Does not include appointments for routine dental cleanings.  

 

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